Three Idiots crossing the valley.

Objective: The Objective of this Blog is to analyse the Management Lessons learnt from the story "Three Idiots crossing the valley".

Every manager knows the power of Teamwork. In fact the very existence of a manager can be attributed to the phenomenon of 'Teams'. If human beings had long decided to do every task individually, the world would have been a totally different place. The Valley Crossing exercise purely focussed on learning this phenomenon called 'Teamwork'.

Explanation of valley crossing through this picture:

Learnings from this exercise:

1) Concept of Super Teams & Self Manager Teams: Super Teams or High performance teams is a concept which has been successfully adopted by many big corporations like GE, Krafts food, Boeing etc. It can be defined as a group of 3 to 30 workers drawn from different areas of a corporation to solve problems faced daily. The valley crossing exercise had many characteristics of a super team like:

• Participative leadership – different from the tradition approach of a authoritarian team leader.

• Open and clear communication – Communication is the key to crossing valley effectively.

• Mutual trust – Every person needed to trust each other completely especially when their feet was off the ground.

• Managing conflict – dealing with conflict openly and transparently and not allowing grudges to build up and destroy team morale

• Clear goals – The goals were clear, defined and each member in the team fully understood the gravity of the problem.

• Defined roles and responsibilities – each team member understands what they must do (and what they must not do) to demonstrate their commitment to the team and to support team success. Furthermore the roles and  responsibilities keep on changing depending on the situation. 

• Coordinative relationship – the bonds between the team members allow them to seamlessly coordinate their work to achieve both efficiency and effectiveness

• Positive atmosphere – an overall team culture that is open, transparent, positive, future-focused and able to deliver success.

2) Task Interdependence - It is the extent to which a group's work requires its members to interact with one another. We see that in the valley crossing exercise it is of utmost importance to be interdependent on each other so as to mitigate the risk and achieve the task at hand. This also has brings lot of perspectives to the Team performance in reality. What I have observed is that the interdependence increases as we go higher up the corporate ladder. As a worker or low level employee, we can usually get away with completing the task without much interdependence (even though effectively using the team's collective strength may increase productivity). But as we go to strategic level, it is almost impossible to go about a task without the expertise/skill/opinion of your team mates.  Thus Interdependence and its effective usage is crucial for a manager.

A video showing the Valley Crossing exercise which happened in NITIE.

3) The Flip side: Quite often we come across people who get their tasks done by their team mates. One of the flip side of team work is that our efforts may go unrecognised or even worse credited to the wrong person. In a competitive and performance oriented environment like ours, it is important to see through these ploys. Some of the good work practises that I have found in good team players in my previous organization includes:

• Pro actively helping members in need.
• Properly communicating the work done to superiors.
• Pro actively using the teams strength for overcoming problems.
• Effective participation in meetings and team events etc.

These are some of the learnings from this exercise.

Management Lessons from Short Movie "Three Monks"

Objective: The Objective of this Blog is to analyse the Management Lessons learnt from the short movie "Three Monks".

Overview: In my last blog, we discussed in detail the exercise of "Tower building and Learning Goal setting and Performance". In this blog, we will learn the management concepts from the Short movie "Three Monks".

Three Monks, is a Chinese animated movie which points out the basic conflicts which are faced by an organisation as it increases in size and number. It also points out how the behaviour of individuals changes in crisis situation.This film does not contain any dialogues, allowing it to be watched by any culture, and a different music instrument was used to signify each monk.It is based on the ancient Chinese proverb "One monk will shoulder two buckets of water, two monks will share the load, but add a third and no one will want to fetch water".

To understand the concepts better, let's watch the movie first :

Here's the summary of the movie:

"A young monk lives a simple life in a temple on top of a hill. He has one daily task of hauling two buckets of water up the hill. He tries to share the job with another monk, but the carry pole is only long enough for one bucket. The arrival of a third monk prompts everyone to expect that someone else will take on the chore. Consequently, no one fetches water though everybody is thirsty. One night, a rat comes to scrounge and knocks the candle holder  leading to a devastating fire in the temple. The three monks finally unite together and make a concerted effort to put out the fire. Since then they understand the old saying "unity is strength" and begin to live a harmonious life. The temple never lacks water again."

I am sure you must have got a good flavour of what the movie is about.Lets discuss the management  lessons from the Movie:

1. Teamwork improves the efficiency of task in hand.

In an organization and in a team, its important to take personal vanity out of the equation and to perform the duty at hand so that there is no regret later. A Manager has to take a note of this and check for any signs of work-delegation to others in his team.

2.  As the size of the Team/Organisation increase, the chances of internal conflict increases.

3.  Use of technology eases the job in hand, thus leading to increased efficiency.

4. The most efficient method to solve a problem evolves over a period of time.

When posed with a question from our professor, that whether the two monks should get 2 buckets on alternate days or a bucket shared by both of them, most of us answered "Alternate Days" and by now it's easy to guess that it was the wrong answer because it was driven by common sense and not Productivity analysis according to which getting 1 bucket shared by the two monks is a much better proposition. Just to make it clearer, here is a table illustrating the productivity statistics in either case. Assuming 1 Man uses 1 unit of energy to lift 1 bucket.

Event	Output (No. of buckets)	Input(Worker Energy units)	Productivity = Output/Input
1 Man – 2 buckets	2	2	1
2 Men – 1 bucket	1	0.5	2

5. Team interest should take precedence over the personal interest.

Teamwork can lead to better decisions, products, or services. The quality of teamwork may be measured by analyzing the following six components of collaboration among team members: communication, coordination, balance of member contributions, mutual support, effort, and cohesion. Teamwork quality as measured in this manner correlated with team performance in the areas of effectiveness (i.e., producing high quality work) and efficiency (i.e., meeting schedules and budgets).

7. It's the attitude of each team member that determines the final outcome of task in hand.

When the two monks were trying to divide the load of the bucket equally, the taller monk used his bigger hands to show that the bucket should be hung closer to the first monk, but the presence of a measuring instrument helped them get the exact center and resolved the problem. Hence it is important for a team and a manger to have the right attitude.

8. Synergistic roles:   Individual sums become bigger than what was there individually.

To put out the fire each monk panicked and tried his best to run down to the river and bring the bucket full of water. But this process was long and tiring, and also had too many glitches on the road. So it proved to be ineffective.

Coordinated effort dosed of fire very easily and without being tired.

Productivity is Important. Productivity is about how well an organization converts resource inputs into goods or services. Workplace productivity is about how firms can utilize labour and skills, innovation, technology and organizational structure to improve the quantity and quality of their output.

Basically it's about exploring all the ways that can make a working environment more efficient.

Why is productivity important?

• Basis for improvements in real incomes and economic well-being.

• Monetary policy (inflationary pressures)

• Fiscal policy (financing of health, education, welfare)

• Slow productivity growth = conflicting demands for distribution of income more likely.